● The bookings will be completely refundable 48 hours before the check-in date. For example, If the check-in date is 04/12/2017, irrespective of the check-in time,48 hours before the check-in date, that will be anytime before 03/12/2017 00:00 (24-hour Format), the bookings will be completely refundable and any cancellation after that time will be non-refundable.
● No refunds will be made if the booking is canceled within 48 hours of the check-in date or after the check-in date.
● The refund if applicable will be made within 7 working day to the medium which was used to pay the amount.
● Booking once made cannot be modified. In case any modification is needed i.e. extending booking/ postponing/ shifting to earlier dates, etc. you have to cancel the previous booking and make a fresh booking.
● Cancellation should be done through the aaohostels.com or Aao Hostels mobile app only.